How to think on your toes in any situation

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Sometimes we get caught off guard and don’t know what to say when someone says, “Hey, can I talk to you for a sec?”

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It often means the person isn’t happy about something. Naturally, our mind starts thinking about going into defense mode or apologizing.

No matter where you are or who it is that is speaking to you, this is how you should handle yourself – and how you can help them get they came for. This is how you always come out on top.

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