by Aiman Attar | Dec 21, 2021 | Columnists, Featured
When you’re running a team, feedback is important. Frequent feedback lets team members know how their work is being perceived, both positively and negatively, and whether they are on the right track with their work. There are plenty of managers who hate giving...
by Ted Greenhough | Apr 12, 2021 | Advice for Agents
Has this ever happened to you? It’s five minutes after the first showing for your new listing, and the seller is on the phone. “Did they like it? Do they give any feedback?” You roll your eyes. You tell them you haven’t heard anything yet, but you’ll follow up and get...
by Toby Welch | Jun 26, 2018 | Advice for Agents, Featured
According to the J.D. Power 2017 Home Buyer/Seller Satisfaction Survey, first-time home buyers report a good reputation is one of the two most important reasons for choosing an agent (the other is recommendations from colleagues and loved ones.) So, it’s essential...
by Debbie Hanlon | Feb 21, 2018 | News
Having always considered myself a very good, hard working and fashionably dressed real estate agent, I was shocked when a former client contacted my assistant on another matter and told her how disappointed they were with me. I was mortified. Service was my selling...
