Business by referral: Teach your clients to market your business

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When you provide great customer service, word of mouth referrals are bound to naturally happen. Imagine what will happen when you make a conscious effort to cultivate your existing database.

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Word of mouth is largely dependent on loyalty so in order to get your clients to rave about you and your service, you need to give them a reason to talk about your company. In this video, we offer four highly effective ways to remain top of mind to get high-quality referrals – providing a referral template, small incentives along the way and customer feedback tools are just some of the ways to influence your clients.

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