by Penn Javdan | Dec 14, 2017 | Advice for Agents
When we think of customer service in the real estate industry, we typically think of sales reps meeting defined professional standards when it comes to communicating with clients and delivering overall value to them, given their objectives. Sometimes clients are aware...
by Penn Javdan | Oct 10, 2017 | Advice for Agents
The real estate brokerage is a mysterious animal. Unlike a typical 9 to 5 office scenario, it is an environment where each salesperson or broker is, despite whatever temporary alliances or partnerships are formed, solely responsible for his or her output – and for his...
by Penn Javdan | Sep 6, 2017 | Advice for Agents
What is it about some leaders that make others want to work harder under their direction? What makes a good leader in general, and a good real estate leader in particular? In a nutshell, a boss tells employees what to do to keep the organization afloat. A leader...
by Penn Javdan | Aug 1, 2017 | Advice for Agents
Smaller brokerages trying to establish a foothold in the Canadian real estate market face unique pressures from several directions. They must compete with larger, better established brokerages and face all the familiar terrors of a start-up business. But one thing...
by Penn Javdan | Mar 27, 2017 | Advice for Agents
Professionals in the real estate business prize qualities such as strategic thinking, knowledge of the market and customer service in their quest for business dominance. While these qualities are essential to the successful practice of real estate, two equally...
